1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 8459382664
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent after clicking on the "send OTP" option. If you don't receive the OTP within the given time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once reinstalled, you should be able to log in and play the updated app easily. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the earnings from gaming, and not for bonus money collected. This means you can access your hard-earned rewards, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app, including your Aadhaar card, UPI, and bank account information. This is a necessary step for a smooth and secure experience. Saving these details will help to facilitate future transactions and verifications.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may extend the wait time to up to 24 hours. This wait period is typically due to payment processing issues rather than the app's service speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, allowing you to access your funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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At 1win app, we prioritize both security and convenience to ensure a seamless and stress-free experience for our players. To achieve this, we offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our commitment to fairness and integrity is evident in our use of industry-leading software providers and advanced random number generators, which guarantee a level playing field for all players. Our security measures are designed to protect your personal and financial information, and to prevent unauthorized access to your account. We employ state-of-the-art encryption technology to safeguard your data, and our servers are located in secure facilities to prevent physical access. Additionally, our team of experts continuously monitors our systems to identify and address any potential vulnerabilities. We understand the importance of timely and efficient transactions, which is why we offer multiple withdrawal options to suit your needs. Our withdrawal process is designed to be quick and hassle-free, with funds typically being processed within a few hours of your request. At 1win app, we are committed to providing a fair and transparent gaming experience. Our random number generators are regularly tested and certified by independent third-party auditors to ensure that they are functioning correctly and producing truly random outcomes. We also maintain a comprehensive audit trail to track all game outcomes, which helps to prevent any potential disputes or issues. Overall, our focus on security, convenience, and fairness enables us to provide a gaming experience that is both enjoyable and trustworthy. We are dedicated to building long-term relationships with our players, and we are committed to continuously improving and expanding our services to meet their evolving needs.